![]() We’ve been having Comcast issues in the past, but I had a tech out a few days ago and he showed me their log with graphs including signal strength, speeds, etc. I know there is something I’m missing, but I just don’t know what. I need someone who knows their VoIP and FreePBX $hl&. I will hire you to help me resolve this problem. ![]() I need to either find the smoking gun in this issue or have a trap/datalog/plan in place to capture and locate the problem by the end of the weekend. This was recommended as a first test to see if VoIP-Innovations was dropping the outbound, but drops continue with VOIP.ms. VoIP.ms as the trunking provider for outbound.VoIP Innovations as the trunking provider inbound.Comcast Cable Internet as the ISP, Static IP address, Notification that we pass SIP traffic on port 500-20000.Peplink Balance 30, port forwarding setup correctly to PBX, QoS setup to prioritize VoIP traffic.(5 phones) Cisco SPA525G2 phones running the firmware (7.4.9).Cisco SG300-10P PoE switch powering the SIP Phones. ![]() Running 32bit Distro 1.814.210.58-1 on a new Dell Xeon server with enough guts to handle at least 200 concurrent calls.Sometimes they don’t happen for a couple days, sometimes we’ll get a dropped call every hour all day long. Sometimes they happen after 20 seconds, sometimes they happen after 5 minutes. I’ve practically replaced every single piece of hardware in this office chasing this problem, but I’m still having random outbound dropped calls. ![]() A client in the suite next door has older phones, older equipment, same service provider, less traffic, but ZERO dropped calls. ![]() I’m about 72 hours away from ripping the system out of this office and switching this client back to POTS. ![]()
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